TOUR GUIDING & ADMINISTRATION 6 months

Tour operations & Techniques

• Travel Geography
• Wildlife Flora & Fauna
• Linguistics Anthropology (Tribes of Kenya)
• Be able to work in a tour operation company and check in/checkout clients.
• Identify various national parks or game reserves with their accommodation and attractions.
• Know different types of plants and animals in their habitat
• You will be able to identify various cities, airports, countries and other continents if the world.
• Able to handle and identify travel formalities like passports, visa's, health, certificates e.t.c
• Identify airport facilities, types of airline classes and in-flight information.
• Handle customers needs and identify different types of customers.
• Access information through the computer.
• Learn about some tribes of Kenya's cultures e.g Origin, Birth, Initiation, Marriage, Death and Inheritance.

Tour costing, Reservations & Scheduling
COURSE:
Certificate in Tour Guiding and Administration.(6 Months)
TOURS & TRAVEL - FOUNDATION LEVEL
Duration: 6 months

Course content:

• The Business Environment of the Travel & Tourism industry
• Geography in Travel I
• Car Hire & Camper Van
• Hotels
• Land Transportation-Rail I
• Water Transportation-Ferry
• Tour Packages
• Air Transport Essential
• Customer Service
• Information Technology in Travel industry.
• Airfares and Ticketing I

Examining body: IATA/UFTAA Diploma in Cabin Crew
Recommended additional qualification: Foreign language/First Aid

TOURS & TRAVEL - CONSULTANT LEVEL
Requirement: Foundation level Diploma
Duration: 6 months

Course content:

• Geography in travel planning II
• Land transport – rail II
• Accommodation (other than hotels)
• Water transport – Cruises II
• Tour packages 2
• Land transport – Bus & Coaches
• Law and regulations I
• Selling skills
• Air fares & ticketing II

Examining body: IATA/UFTAA Diploma in Cabin Crew
Recommended additional qualification: Foreign language/First Aid

COURSE:

• Certificate in IATA / UFTAA (6 Months)
• GALILEO (Computer Reservation System)
• Timetable options and Availability of Airlines
• Airline Reservation
• Hotel Reservation
• Car Hire Reservation

TIMATIC (Tim Computerise)

COURSE:
Certificate in Galileo CRS (3 Months)

CABIN CREW
6 months

Course Content:

• Introduction
• Cabin Duties and responsibilities
• Customer Service
• Appearance and uniform regulations
• Passenger briefing
• Airport procedures and time zones
• Safety procedure
• Safety Information
• Special preventive measures
• Rescue and survival equipment
• Evacuation devices procedures and practicals
• First Aid

COURSE:
Certificate in cabin crew (6 Months)
REQUIREMENTS:
Minimum qualifications
K.C.S.E 'C' Plain
OR
K.C.E - DIV 2
OR
G.C.E - "O" LEVEL

NB: All the qualifications include a 'C' in English, Mathematics and Geography.

One should generally be of pleasant personality and able to speak fluently in English and at least one foreign language
ARCHIEVEMENTS

College Certificate

First Aid Certificate
 
PROSPECTUS
Those who successfully go through the course are well equipped to compete favorably for the jobs in the Hotel industry and can be employed as:

a) Cabin Crew (serve passengers in flight)
b) Customer care (serve passengers on ground)

The airline industry is quite vast and one may change from one profession to the other depending on hard work and staying focused